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Working with TAF
"Our needs required outside help whose skills would include
the ability to grasp both technical and functional understandings
of our system and processes, applied writing skills, and very
effective interpersonal skills in working with various project
participants, including outside consulting partners. Tracy Filosa
met our needs in all of these areas, exceeding my initial expectations
of what an outside consultant could add in value to our project…
She applied techniques for documentation that proved very effective
in communicating to our customer base. Of great value was her
ability to take ideas and concepts, organize them, and iron
out details by working freely with only a nominal amount of
ongoing direction from the project manager. This clearly save
us time and money in reaching our goals."
Robert Loughlin, Senior Director of Financial Services,
Tufts University
"Tracy worked extensively on documenting current business
processes. Her deliverables were extremely detailed, accurate
and clearly written. The breadth of knowledge and expertise
in business writing that Tracy brought to the project assisted
us greatly in meeting our very aggressive deadlines."
Peter Kebuz, Time and Labor Lead, PeopleSoft Consulting
"We turned to you, asking you to transform a 26 page, fact-filled
analytical piece to a few pages of high level, strategically focused
dialogue that would showcase our results relative to the recent
past, and more importantly, to our future vision. We also asked
you to do this in a short timespan to meet a mailing deadline.
We appreciated the approach you took, which included:
- Review of the analytical work and narrative;
- Interview with the Vice President for Finance and Treasurer
and Senior Director, Finance and Planning where you offered
major themes and structure for our feedback;
- A draft 5 page document for our review, allowing us to see
what you had envisioned and to choose certain directions and
themes;
- A redraft to a three page final document that achieved our
goals;
- Expeditious turnaround and reasonable fee;
- A bridge from the old to the new, which next year will be
incorporated along with the audited financial results to form
a true annual report.
I look forward to tapping your expertise again in the future."
Sue Leverone, Senior Director, Finance and Planning,
Tufts University
"I have employed Tracy Filosa of TAF Consulting for the
past year as a
technical editor. She has reviewed my newsletter, brochure and
other
documents. I have always been very pleased with the quality of
Tracy's work.
Tracy not only corrects my grammatical typos but often suggest
new language to present my thoughts. I almost always use Tracy's
rewrites verbatim.
Tracy is respectful of my deadlines. She always delivers her
work on time."
Bob Avallone, President, MetaPro Systems
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